automationtestactivateenrollmentaction-plan

Test and Activate an Action Plan

Validate a workflow before it reaches real contacts.

Last updated

Test and Activate an Action Plan

A useful test proves who enrolls, which steps run, what is sent, and how the CRM changes.

Where to find it: an Action Plan

What to do

  1. Keep the plan inactive while editing.
  2. Use a clearly labelled test contact and safe destination addresses.
  3. Trigger the exact event and inspect the enrollment.
  4. Check each executed or scheduled step, including stop conditions.
  5. Fix the plan, repeat the test, then activate.

Good to know

  • Do not test a broad workflow against the full CRM.
  • After activation, monitor early enrollments before assuming the plan is correct.

Was this article helpful?