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Upload a Screenshot to Help

Let the assistant read an error, DNS screen, or confusing setting.

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Upload a Screenshot to Help

Screenshots are especially useful for DNS, connected accounts, browser warnings, and unfamiliar forms. The assistant can read the visible screen and explain the next step.

Where to find it: Admin → Help

What to do

  1. Open the full Help page from the admin sidebar.
  2. Drag an image into the chat, paste a screenshot from your clipboard, or use the image upload button.
  3. Add one sentence explaining your goal, then send.
  4. Remove or cover unrelated personal information before uploading.

Good to know

  • Use one clear screenshot at a time and include the full error or field labels.
  • Do not upload passwords, recovery codes, secret keys, payment details, or private client documents.

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